As part of the United States Postal Service’s “For the Long Haul” initiative, the Nashville Post Office is celebrating Myrtle Ann Nichols, a dedicated employee who has faithfully served the Nashville community for more than 30 years at the same location.
Nichols’ tenure will reach 31 years on Nov. 27.
“Myrtle’s unwavering commitment and exceptional service have made her a beloved figure in the community,” noted the USPS in a special news release.
“For the Long Haul” is an initiative designed to honor the remarkable dedication of long-serving USPS employees like Nichols, who have become integral parts of their communities through their unwavering commitment and service excellence.
Over the years, Nichols has developed lasting relationships with her customers, going above and beyond to ensure their mail is handled with care and reliability.
Nichols began her USPS career in 1993, when employees were hired on a dual appointment to work as a clerk and carrier. She transferred to the Nashville Post Office in 1998 as a clerk, and continued to carry mail until 2001.
Once in Nashville, Nichols quickly established herself as a reliable and friendly presence.
“Over the years, she has become a familiar face to countless customers, known for her helpful attitude and outstanding service. Her deep knowledge of postal operations and her genuine care for the community have made her an indispensable part of the Nashville Post Office.”
“Myrtle is remarkable,” said Nashville Postmaster Becca Cooper.
“She knows every customer’s name, their family members’ names, and even their pet’s name. If you ask her John or Jane Doe’s address, she can tell you. Her favorite saying is ‘give a fair day’s pay for a fair day’s work.’ At the young age of 62, Myrtle can run circles around any of her younger colleagues.”
Murfreesboro Postmaster Janna Young and Arkadelphia Postmaster Matt Hamilton, who have also worked with Nichols, echo Cooper’s sentiments. Young said, “Myrtle is amazing with customers and co-workers. She is eager to learn about any new products and services to stay well informed. Myrtle knows everyone in town, and greets newcomers and visitors with a big smile and a cheery ‘Welcome to Nashville’.”
“The Postal Service needs more employees like Myrtle. She is a straight shooter, as honest as the day is long, and willing to give the shirt off her back to a complete stranger,” added Hamilton.
Fellow employee Tracy Agado, who nominated Nichols for this honor, said, “Myrtle has an amazing positive attitude. Her motto is to work diligently to leave the Postal Service brand even greater than when she began.
The community loves her and completely trusts her because she treats everyone’s mail as if it were her own. She is a role model to me, and it was a privilege to serve with her.”
