Mountain Harbor Resort and Spa announces that it has received a TripAdvisor® Certificate of Excellence award for the THIRD YEAR in a row! The award, now in its fifth year, is a global award that celebrates excellence in hospitality. Wonderful TripAdvisor reviews posted on the TripAdvisor site by Mountain Harbor Resort and Spa patrons serve as tribute to the great service the Mountain Harbor team regularly delivers.
“We are so honored to receive this special recognition from such a highly accredited site as TripAdvisor. Our crews are Mountain Harbor are the hardest working, friendliest and best folks in the world and they work their hearts out for our customers. We are dedicated to providing the very highest standards in facilities, personal customer service and a warm, welcoming environment” said Bill Barnes, Owner of Mountain Harbor Resort and Spa.
This year, Mountain Harbor Resort and Spa celebrates sixty years in business. Pati Brown, Lodge Manager has been with the resort for over thirty years. “We are so grateful for our wonderful, loyal customers! For sixty years we have been serving families on Lake Ouachita and there are no words to express our gratitude for their great reviews and return business! It just makes us work even harder to take great care of all of our guests!”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
Certificate of Excellence winners represent accommodations, eateries and attractions that have continually delivered superior customer experiences. TripAdvisor uses a proprietary algorithm to select the honorees. This algorithm takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Mountain Harbor Resort and Spa, with Lake Ouachita’s premiere Arkansas cabins, has been proudly owned and operated by the Barnes family since 1955, when Hal Barnes found a beautiful harbor in the newly formed Lake Ouachita, just under the gentle sweep of Hickory Nut Mountain. His vision for his “mountain harbor” lives on under the ownership and management of his son, Bill Barnes, and his son, Chris, and daughter, Stephanie, who are both integral in the operations. Just a thirty minute drive west from Hot Springs, this premier Arkansas resort, offers Lake Ouachita’s most luxurious cabins and cozy lake view guest rooms, an elite fleet of rental boats, services and fuel through Mountain Harbor’s Marina, houseboat rentals, lake view dining at the Lodge Restaurant and three sparkling swimming pools. Weddings, group meetings and family reunions find exceptional staff and service in our lake side conference and banquet venues.